Effective Date: 01/12/2025
SkillGrad Edtech and Technology Private Limited is committed to protecting the privacy and personal information of all users who access our website, enroll in our courses, or use our digital learning services. This Privacy Policy explains how we collect, use, store, protect, and manage your information when you interact with our platform.
When you register on our website, purchase a course, or contact us for support, we may collect personal information such as your name, email address, phone number, billing details, and account login credentials. We may also collect non-personal information including your device type, browser details, IP address, and usage data to improve platform performance and enhance user experience.
The information collected is used to create and manage your account, provide access to course content, process secure payments, send important notifications, improve our services, and offer customer support. We may also use your information to communicate updates, promotional offers, or educational announcements, which you may opt out of at any time.
All payments made on our platform are processed through secure third-party payment gateways. SkillGrad Edtech and Technology Private Limited does not store full debit or credit card details on its servers. We rely on industry-standard encryption and security practices to safeguard all sensitive information.
We do not sell, rent, or trade your personal information to third parties. However, limited information may be shared with trusted service providers such as payment processors, hosting providers, analytics partners, or legal authorities when required by law. These third parties are obligated to maintain strict confidentiality and data protection standards.
We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, alteration, or disclosure. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is completely secure. Users are encouraged to maintain the confidentiality of their login credentials.
Our platform may use cookies and similar tracking technologies to improve user experience, remember login sessions, analyze website traffic, and personalize content. Users can control or disable cookies through browser settings, though some features of the platform may not function properly without them.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. Users may request account deletion or modification of personal data by contacting our support team.
SkillGrad Edtech and Technology Private Limited does not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that such data has been collected, appropriate steps will be taken to remove it.
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with a revised effective date. Continued use of our platform after updates indicates acceptance of the revised policy.
If you have any questions regarding this Privacy Policy or how your information is handled, you may contact SkillGrad Edtech and Technology Private Limited through our official support channels listed on the website.